Consumer rights protection

Every one of us is a consumer, every day we purchase various goods or services; at the same time very often we face violation of our rights by retailers, manufacturers, service centers, banks and insurance companies. Majority of such cases appear because consumers simply don’t know about their rights.

Main rights and obligations are included in the Law of Ukraine on consumers’ rights protection. This law regulates relations between consumers, manufacturers and retailers; it also defines a mechanism of these rights realization.

Advocates union «Legal Force» stands for the proper information for the consumers on their rights and provides the following services:

  • Consultancy services;
  • Legal analysis of the situation and documents;
  • Legal support during examination of the products;
  • Impugnment of warranty terms;
  • Support in obtaining property and moral damages;
  • Preparation of claims on behalf of the consumer;
  • Representation in court.